The company’s headquarters are still based in Kuala Lumpur, Malaysia, although their casinos can been found across the globe.
The Genting Group have also extended into the leisure as hospitality industry, via their current CEO Tan Sri Lim Kok Thay, who brought them on board as investors in his cruise liner business.
The company changed its name from Star Cruises to Genting Hong Kong in 2009, and the Genting Group currently owns 19.9% of the company.
Following their significant success as a global leader in casinos in the early 2000s, Genting opened up their first UK casino in Birmingham in June 2011, and they are currently the largest casino chain in the UK, with 47 sites.
Genting have 24-7 dedicated phone hotline and email support team based in the UK to deal with customer account queries and assist with any required information about their services.
There is also a Live Help option for account members on the website, to allow for direct assistance, with minimal disruption to betting for members.
They also provide detailed information about their UK casinos, including events, how to book a private table, and games that are available in certain sites. There is also a reviewing option for each c asino via TripAdvisor, as well as options to follow Genting via Twitter and Facebook.
Genting offers payment options via all major credit and debit cards to their accounts, and the minimum deposit into an account is £10. There are no additional administration charges for transactions, and processing of deposits are instant, according to the website. Withdrawals can take up to three-to-four working days for UK customers, and up to five for those members not living in the UK.
Odds and Coverage
In terms of sports betting, Genting offers a number of attractive offers to new customers, including a free £10 bet (*T’s and C’s apply) if your first settled bet does not win, to help ensure return custom to the website.
£10 First Bet Insurance: New customers only. A qualifying bet is a losing first settled real money single bet of at least £/€10 or more (at odds of evens (2.0) or greater (or a multiple where each selection is at odds of 2/5 (1.4) or more. Only losing win single part of an E/W bet will qualify. free bet credited within 24 hours of qualifying bet settling and must be used within 14 days. free bet stake not included in returns.
They also offer football match insurance, by offering a free bet if one team lets you down on a football accumulator bet, and the ‘best odds guaranteed for all UK and Irish racing’.
There are also extensive betting options available on minority sports, with betting available on GAA, handball and Australian Rules and many others for those looking for something more alternative to bet on.
Is there anything else you need to know?
Genting’s website opens up with an advert for their online gambling and gaming services. There is also an automatic prompt notice for already existing members to log into their account, and for new visitors to the website to create an account.
It is simple to navigate the prompt and visit the website to see what Genting have to offer, without registering, including a significant choice in online sports betting and casino games.
The home page and general website layout is simple, with clearly denoted areas for Sports, Live Casino, Online Casino and Online Slots all readily available to click on. They also have a casino finder tool, to locate your closest UK Genting casino.