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For an exchange betting site, Matchbook has a surprisingly efficient customer service department. In fact, their customer help section is far more comprehensive than many online bookmakers in the UK. By clicking on the “help” tab, members can access a full list of FAQ pages which includes information about how to open an account, commissions, backing bets, lay bets, sports markets and banking options. The online betting site can also be contacted directly if you have anything urgent you need sorting out. The customer support team is available Monday through Sunday from 8am to 1am and the easiest way to get hold of them is via their live chat facility. You can also send them an email, or contact them directly on the telephone.
When it comes to security, Matchbook in on par with leading online betting sites. Matchbook is committed to player’s safety and being regulated by the UK Gambling commission, means that it has reputation for trustworthiness and reliability. The online betting site runs state of the art SSL encryption technology, which means that all your personal information and financial transactions remain 100% secure at all times.
As an internationally recognised exchange betting site, Matchbook offers an extensive range of banking options to suit all types of players. While the deposit options might not be as extensive as the larger UK online bookmakers, punters can choose to fund or top up their account by bank transfer, instant payment, debit card, credit card or web-wallet payment. The most popular banking methods at Matchbook include Visa, MasterCard, Skrill, Neteller, Paysafecard, Bank Wire and InstaDebit.
Odds and Coverage
As a betting exchange, Matchbook does well to provide punters with a wide range of markets that rival some of the higher-end sports betting online UK sites. They have a big focus on the popular sports, which include horse racing, soccer, cricket, tennis and basketball. However, clicking on the “All sports” tab will bring up plenty of other options inkling MMA, boxing, golf, rugby, darts, and ice hockey. In terms of “non-sports” you can find markets such as politics and eSports and current events. Matchbook does have a live in-play sports betting facility. Clicking on the live tab will bring up the full list of live markets and the odds offered at the time.
Matchbook Casino, Live Casino and Poker
In addition to their market-leading exchange betting platform, Matchbook also offer a full online casino with the latest slots, table games, and video poker. They also boast a live casino, which includes a variety of top table games in multiple variations.
Is There Anything Else You Need To Know?
Matchbook claims that they offer some of the lowest commissions of any betting exchange anywhere in the UK. They also proudly advertise that they offer deep market liquidity. It is important to note that they take commission on both winning and losing bets, which helps them remain competitive with lower commission rates. They currently have 2 different commissions depending on whether you are accepting a bet or posting a bet.
Create your account and deposit funds. Find the market you want and place your first bet. Bettors with find better odds, better insights, a clean and easy-to-use interface and helpful customer support. Matchbook is a peer-to-peer betting exchange designed for smart bettors who want more value.
New customers only, 18+, T’s&C’s Apply